Customer Programs
and Communities

Ariba’s customers are successful companies of all sizes, operating in all industries, and located across all regions
of the globe.

Ariba Global Customer Programs

Ariba is the leading provider of collaborative business commerce solutions because our customers continually challenge us to meet the needs of their growing and evolving businesses. And Ariba rises to that challenge, delivering flexible and scalable solutions and services that drive results. Ariba's Global Customer Programs help customers get the most out of their relationship with Ariba by providing a variety of ways they can engage in helpful, ongoing dialogue with Ariba and each other.

Customer Reference Program

Find out more about the various reference activities we offer. To learn how to self-nominate for reference activities, please email us.

Customer Forums & Communities

Ariba Customer Advisory Board (CAB) - For senior leaders chartered with driving spend management vision and execution in their companies. CAB meetings occur twice a year at various locations around the world.

Ariba Benchmark Program - A quarterly focus group meeting to discuss strategic development and execution of spend management initiatives.

Ariba User Groups (UG) - Facilitating interaction between Ariba users and the sharing of best practices. Meetings are comprised of users in different regions, using various Ariba solutions.

Ariba Customer Relationship Reviews (CRR) - Facilitating open discussion on a regularly scheduled basis between customers and Ariba executives to ensure mutually beneficial partnerships.

Ariba Customer Success Group on Ariba Exchange – An online community where Ariba customers meet to network, share ideas, and ask questions. 

Customer Feedback

There is nothing more powerful to Ariba than the voice of our customer. Whether in-person, by phone, via email, or a web-survey, Ariba wants to hear what you have to say so we can continually drive improvement across all of our lines of business. Contact us.

To learn more about Ariba's Customer Programs and Communities, please email us.