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Proceed With Caution

While there may be some early signs that the global economic recovery has begun, there is still a need to proceed with caution. The recession has sparked deep and widespread structural changes into how businesses operate, organize, capitalize and manage costs.

It has also created a new state of normal for business – one in which supply volatility, capacity constraints, and global uncertainty will be commonplace and must be carefully managed. Some early signs of this:

With business bankruptcies and insolvencies up and credit still extremely tight, the available supply base has shrunk dramatically over the past 12-18 months. Remaining suppliers have leaned out their inventories, cut back on capacity, and laid off skilled laborers. As a result, many may not be able to ramp up quickly and will be reluctant or unable to invest in additional infrastructure and rehire and retrain the staff needed to accommodate significant rises in demand.

Companies that don't act now to deal with these issues will not only be at a cost disadvantage to their competitors, but could also be unable to secure necessary supply needed to ramp up production when the economy does rebound, resulting in lost sales.

To emerge from the recession more strongly positioned to compete, businesses of all sizes across industries need to move quickly to get out in front of this wave and lock in rates before inflation strikes, shore up supply in their core commodities, and optimize cash flows across their supply chain.

Agility is the key to surviving the current downturn and thriving in the post-recession economy. As a leading spend management organization, you can enable this agility by better anticipating fluctuations in market conditions and leveraging variable infrastructure and sourcing models to capitalize on these trends. Supporting this new agile spend management model will require you to balance internal capabilities with external solutions and expertise delivered via flexible, technology-enabled service models, such as SaaS and business services delivered in the Cloud. Such agility will empower you to dial up the process capabilities and resources you need when you need them without assuming additional costs or risk.

And, of course, you must continue to maintain a laser focus on costs, watching both the front and back doors. Cost reduction initiatives are prudent in good economic times. But in the current environment, they are critical to survival. Companies that recognize and accept this and implement solutions and processes that enable them to effectively manage every dollar they spend will be well-positioned to weather the storm and effectively compete in the new state of normal – whatever that may be.

Join me in October, where I'll be speaking at the 2009 Ariba User Conference. This event will provide you with invaluable opportunities to interact with Ariba product managers, engineers, and solution strategists.The Ariba User Conference is an ideal forum to meet with Ariba users from all geographies, solutions and industries, and you do not want to miss it! For more information on this event, including dates and location, and to register, visit http://www.ariba.com/events/customers/usergroups/?campid=70180000000FqaX&email=Advisor_091709.

Next month, we'll kick off Ariba Spend Management Days 2009, a unique series of regional events designed to arm you with the strategies and solutions you need to prepare for the new state of normal. For more information on these events, including dates and locations, and to register, visit www.ariba.com/events/smd/.

Sincerely,

Kevin Costello
President
Ariba, Inc.