Ariba Seller Services and Support
Be a preferred supplier. Tap Ariba’s expertise and connections to get better networked and drive sales.
Be a preferred supplier. Tap Ariba’s expertise and connections to get better networked and drive sales.
Cookie Consent
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Please review our Privacy Policy for more information.
Effective November 23, 2011
This Web Site Privacy Statement ("Privacy Statement") tells our visitors ("You") about: a) The information Ariba, Inc. ("Ariba") collects through our website(s), www.ariba.com and "related web sites" (the "Site(s)"); b) Certain services available on our Site(s) including the Ariba Connect, Ariba Exchange, and Ariba Education pages; c) How we use that information; and d) How You can choose to opt out of some of these practices.
Consent
By accessing our Site, You are consenting to the information collection and use practices described in this Privacy Statement, as modified from time to time by us. If we decide to change our Privacy Statement, we will post a new statement on our Site and change the date at the top of the statement. Therefore, we encourage you to check the date of our Privacy Statement whenever you visit this Site for any updates or changes.
About Ariba
Ariba combines industry-leading SaaS technology, the world's largest web-based trading partner community, and expert capabilities - all in a cloud-based environment - to deliver services to organizations that need to control costs, minimize risk, improve profits, and enhance cash flow and operations. Learn more.
What personal information do we collect on the Site and why?
We collect several types of information on our Site including "Personal Information," which generally is information that can be used to identify you individually, such as your name and email address. The information we collect depends on what services you use on our Site(s). The following is a more detailed explanation of these types of information, as well as when and how we use it.
Contact Information — We may collect information that identifies you personally, such as your name and e-mail address, when You submit a form, such as, but not limited to, a request for information, a request for an Ariba White Paper, a purchase of a subscription to one of our solutions, or to register for the Connect.Ariba.Com site. We collect additional information if You choose to submit it, including Your title and place of employment, business telephone number, mailing and facsimile address, as well as the contents of Your questions and/or comments submitted along with this information. In the case of purchasing a subscription or a service some of this additional information is required. In general, we may use this information to respond to Your inquiry, request Your participation in a survey, provide you with the service that you’ve purchased, and contact You about Ariba product or partner offerings that may be of interest to You.
Here are some details about certain features of our Site(s).
Newsletters — If You register for an Ariba newsletter, we will use Your email address to send the newsletter to You and you may be added to a list to receive additional promotions or communications.
Career Inquiries — Ariba accepts inquiries and applications regarding our open job postings through the Site. This may include resume files. Personal information submitted by job applicants when applying for a position is only used for the purpose of evaluating the candidate for a position at Ariba and is managed according to Ariba's human resources department policies.
Investor Inquiries — Ariba's investor relations department accepts requests for corporate and securities information about Ariba through the Site. Personal information submitted with such requests is only used by Ariba to respond to the investor's request as long as the request is for investor information.
Connect.Ariba.Com ("Connect") — The Connect area of the Site, including Ariba Knowledge, is designed for current customers and partners of Ariba. Registration is required for access to this part of the Site. The information provided in registration may be used by Ariba to handle support inquiries and to communicate about Ariba products, administrative issues related to the Connect site, and special offers and promotions. Registration in Connect is required to register for Ariba education classes.
Exchange.Ariba.com ("Exchange") The Ariba Exchange area of the Site is designed as an area for current Ariba customers, Ariba representatives, and other business professionals to exchange ideas and facilitate discussions regarding best spend management practices. Registration is required to be able to post comments or create discussion topics. The information provided in registration is used as a basis for a users profile and to allow the user to receive notifications and emails from the Ariba Exchange and other users of the Ariba Exchange. Users may decide whether to let their name and/or email address be visible to other visitors to the Ariba Exchange by updating their profile. Only business contact information may be provided. Please do not enter personal (e.g. home) contact information into the Exchange.
Subscriptions and Education Services - Customers may purchase education services and/or subscriptions to a limited set of Ariba solutions from Ariba on the site using credit cards. Ariba uses industry standard techniques to store and process credit card data in a secure manner, and complies with the Payment Card Industry standards with regard to such processing.
IP Addresses — Each visitor to the Site is identified by an IP address during their visit and IP addresses are automatically captured by the Site management software. Ariba uses this information to help improve the operation of the Site and may at some time use this information to help adjust the content of the Site to the general geographic location of the visitor and for reporting purposes.
Cookies — Ariba uses small files called "cookies" to improve the quality of a visitor's interaction with the Site, to enable a shopping cart feature, and facilitate other advanced features. If You have set Your browser to reject cookies, some features of the Site may not work properly.
Information sharing or disclosure practices
Ariba does not provide any of Your personal information to third parties for their marketing purposes without Your explicit consent, however Ariba may use Your information to contact you about Ariba products and services unless you opt-out of such uses as provided below. The personal information you provide to the Site may be accessed by (a) third parties who help Ariba operate the Site, help Ariba process transactions, provide the services requested by you, or contribute to Ariba sales and marketing efforts; and (b) law enforcement and other government entities if reasonably required.
Transfer.
This Site is primarily located in and operated from the United States. By submitting data to the Site, you consent to having such data transferred to the United States and other web site operation locations selected by Ariba.
Links to other Sites.
The Site contains links to third party web sites such as the web sites of Ariba partner companies. Ariba takes no responsibility for the content or information practices of such sites.
Choice and Opt-Out
You may opt-out of receiving Ariba newsletters or other email communications from Ariba by sending an email to online@ariba.com. In addition, each email communication includes instructions on how to unsubscribe. Registrants of Connect.Ariba.Com may cancel their registration by sending an email to connect_support@ariba.com. Registrants of Ariba Exchange may cancel their registration by sending an email to social@ariba.com.
Security
Ariba uses commercially reasonable efforts to store and maintain personal information You submit on the Site to protect it from loss, misuse, alteration or destruction by unauthorized parties. We may store information that we collect through our Site indefinitely except as otherwise required by law.
What this Privacy Statement Does NOT Address
This Privacy Statement does not address the personal data management practices of Ariba applicable to the operation and use of the Ariba Network, Ariba's hosting services and Ariba's On-Demand services such as Ariba Procure-To-Pay. The policy addressing these services can be found at
http://www.ariba.com/legal/ariba-privacy-statement
Comments and Questions
If You have questions or comments about this Privacy Statement, please send an email to privacy@ariba.com or in writing to: Ariba Privacy and Security Manager, Ariba Legal Department, 910 Hermosa Court, Sunnyvale, CA 94085, USA.