Success Stories

Ariba Supplier Solutions help organizations worldwide run their operations more profitably and efficiently. The following customer success stories reveal how businesses are using the Ariba® Supplier Network™ and Ariba Supplier Programs to get paid faster, lower the cost of servicing their customers, and grow their business.

Company Resources Quote
Bishop Technologies, Inc Supplier Spotlight
"I see Ariba Discovery as part of our overall business development strategy. It gives our sales people a way to find and cultivate prospects that are in the market for the specialized products and services we provide."
-- Walt Burton, Director of Client Solutions, Bishop Technologies
C&H Distributors Supplier Spotlight
"According to C&H, the ability for a buyer to find a good match on the commodity list, send information directly to the supplier, and correspond through Ariba Discovery is a great starting point for any sales effort."
-- , ,
Cambridge Glassblowing Supplier Spotlight
"Since our involvement with the Ariba Supplier Network, we have found it be a user-friendly system, with the added benefit of being able to track our invoices as they are being processed, which in turn has resulted in more efficient and faster payments from our customer."
-- Andy Pledger, Managing Director, Cambridge Glassblowing Limited
Cellular Accessories For Less Supplier Spotlight
"We are excited about the increased exposure to new business through our Express Content catalog available to Ariba clients."
-- Mitch Langstein, Director of Marketing , Cellular Accessories for Less
Corporate Express, Inc. Supplier Spotlight
Video Testimonial
"The ease and speed of integrating with Ariba Supplier Network and the accuracy it provides have provided Corporate Express the opportunity to increase our customer base by integrating those customers that already use Ariba."
-- Brock Hirschman , Director, eBusiness Services , Corporate Express, Inc.
Fastenal Supplier Spotlight
Video Testimonial
"Ariba Spend Management has received Fastenal's highest ranking in terms of functionality, adaptation, and supplier on-boarding…A true benchmarked win-win for the customer and the electronically enabled supplier base."
-- Keith Klos, E-Business Sales Manager, Fastenal, Fastenal
Fisher Scientific Supplier Spotlight
""Ariba has been an asset to our company in the integration process. The Ariba Supplier Network has helped to improve efficiency with order processing and invoicing.""
-- Paula Lewis, eBusiness Marketing Manager, Fisher Scientific
Gexpro Supplier Spotlight

"Gexpro is more than just another distributor—we want to be a business partner that can increase our customer’s productivity and improve the way we do business together. Our global footprint, technical expertise, and Customer Solutions team are competitive strengths— and the capabilities of the Ariba Supplier Network support our customer-focused approach."
-- Jeremy Kren, Manager, Customer Solutions
HP Supplier Spotlight
"The Ariba Supplier Network is the leading B2B network for our customers. A range of features and functionality facilitate collaboration with our Ariba customers. We consider the network a model in the industry."
-- Tom Cline, Manager eBusiness, PSG Volume Sales, HP
IBM Supplier Spotlight
"Ariba stands out as the best positioned intermediary to support IBM’s vision: to meet client objectives for P2P automation, across their full purchasing portfolio, in all geographies. Ariba’s completeness of solution, value proposition to all stakeholders and ability to execute make Ariba the preferred partner in creating value for our customers."
-- Pam Chace, Global B2B Web Sales Leader, IBM
Lawson Video Testimonial
Lyreco Supplier Spotlight

"Our eBusiness strategy and use of the Ariba Supplier Network supports consistent high-quality service while achieving efficiencies throughout the order-to-invoice process, allowing us to be competitive in 29 countries and across different continents."
-- Jocelyn Lescure, Group eBusiness Manager, Lyreco
Manpower Supplier Spotlight
"Manpower has significant volume flowing through Ariba Supplier Network in over two dozen countries. We see it as an integral part of our overall eCommerce strategy."
-- Jay Schaudies, Global Vice President,, eCommerce Manpower
MarkMaster Supplier Spotlight
Video Testimonial
"As the economy is forcing companies to cut cost, the savings that come from an eProcurement solution become even more important… MarkMaster is glad to be positioned to help customers meet their cost savings goals."
-- Craig Moore, Customer Relations Manager, MarkMaster
MSC Industrial Direct Case Study
"Our efforts to drive greater compliance, utilization, and adoption to Ariba eProcurement solutions increases ROI and overall benefits for Danaher while significantly increasing our revenue opportunities with them."
-- Peter Biagioli, Director of National Accounts , MSC Industrial Direct
MSC Industrial Supply Company Supplier Spotlight 2008
Supplier Spotlight 2006
"Unequivocally Ariba is a very seamless integration for us, and one of the quickest we can do."
-- Peter Biagioli, Vice President, National Accounts, Government & eCommerce, MSC
National Business Furniture Supplier Spotlight
"At National Business Furniture, we’ve always placed a premium on making it easier for our customers to buy office furniture. By being Ariba Ready, NBF’s customers can now take advantage of our huge selection, great service and prices while also realizing the many benefits of the Ariba Supplier Network."
-- Rick Wachowiak, General Manager, National Business Furniture
Newwark InOne Supplier Spotlight
Video Testimonial
"Ariba provides the most standardized and easy-toconnect with model in the eProcurement industry, allowing a repeatable process to onboard new customers. They offer a true partnership with our mutual customers in our drive to automation."
-- Anne M. Dalton, Manager, eProcurement, Newark InOne
Office Depot Video Testimonial
OfficeMax Supplier Spotlight
Video Testimonial
"The entire electronic P2P process has allowed for our customers and OfficeMax alike to reduce purchase order and invoice processing errors, enabling tighter integration and collaboration overall. "
-- Patrick Ogborn, Vice President, eCommerce, OfficeMax
Safe-Strap Company, Inc. Supplier Spotlight
"Ariba Discovery is changing our business— especially lead generation. We can reduce resources allocated to direct mail, trade shows, advertising, and other traditional marketing methods and better target qualified buyers."
-- Paul Giampavolo, President, Safe-Strap Company, Inc.
Staples Supplier Spotlight
"The Ariba Supplier Network is a dependable platform that gives Staples flexibility to meet our customer requirements and allows us to continue to make the customer experience easy"
-- Denis Kudriashov, Senior Manager, eProcurement, Staples
Steelcase Supplier Spotlight
"Now, with Ariba, we have a standardized system for our customers that is aligned with business systems used by Steelcase dealers. It's a highly efficient eBusiness solution that saves time and money through the procure-to-pay process"
-- Andrew Wyatt, Manager, eBusiness, Steelcase
Support Services of America, Inc. Supplier Spotlight
"As a mid-range company with finite resources, it’s difficult to get our arms around a national audience and canvas Fortune 1000 companies. Ariba Discovery maximizes our resources. SSA anticipates that in two years we could bid on several times the amount of business we do today utilizing Ariba."
-- Greg Bosserman, Vice President, Business/Program Development, Support Services of America, Inc.
Telepress Supplier Spotlight

"Over 50 percent of our daily orders are coming in via the Ariba Supplier Network and new customer growth attributable to our relationship with Ariba accounts for 15 percent of new revenue. It has allowed us the opportunity to better serve existing customers and to gain new business."
-- Tricia Johnson, Director of eCommerce & Business Development, Telepress
MetLife
Xerox
Case Study
"From the start, Xerox worked closely with MetLife to enable us to do business in an automated fashion"
-- Roy Anderson, Chief Procurement Officer MetLife, Inc., MetLife
xpedx Supplier Spotlight
Video Testimonial
"Being an Ariba Ready supplier has given us an implementation and customer service advantage with buyers and has helped grow our eBusiness by 20 percent a year."
-- David Wallace, Director of Customer Service and eBusiness, xpedx
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