There's a huge spend category that may not be on your radar: The external workforce. Made up of contingent workers and service providers, it accounts for 42% of workforce spend.
For a closer look, SAP collaborated with Oxford Economics on two research studies; one on procurement digital transformation, and the other on the external workforce specifically. We surveyed 2,050 executives from a range of industries in more than 20 countries.
What we found was that managing and maintaining an external workforce is key in helping companies boost resiliency.
As a first step in getting more value from your external workforce spend, take a look at this new infographic. It's an early look at findings from our research, to be published early in 2021.