At every step of the customer journey
Make sure everyone inside your organization understands how SAP Ariba will benefit them. Make sure suppliers understand the advantages of accepting your invitation to join. SAP Ariba Buyer Support provides resources to help communicate with your stakeholders about their opportunities.
Customer Success Resources
Services for Buyers
Before and after deployment, SAP Ariba provides support for change management, adoption, connectivity, and much more.
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Help Center
The Help Center is where buyers can get assistance using SAP Ariba solutions for sourcing, procurement, supplier management, invoicing, and Ariba Network.
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SAP Ariba Education
Enjoy training your way with multiple offerings from SAP Ariba to support the way you want to learn.
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Find suppliers on Ariba Network
SAP Ariba can help you find suppliers ready to compete for your business and to help drive your costs down while lowering your supply risks.
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Customer Success Day
SAP Ariba Customer Success Days are a great way for you and your fellow procurement and business network solution users to share insights about business commerce challenges and successes.
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SAP Support Offerings
As an SAP Ariba subscriber, you have access to support services and expert advice provided by SAP Enterprise Support at no extra fee. Or you could choose SAP Preferred Success, an add-on to your subscription that provides additional value for a fee.
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Change Management
Inform stakeholders about the launch of your collaborative commerce program and encourage their buy-in.
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Supplier Enablement
Drive supplier participation, learn more about supplier costs and benefits and communicate with your suppliers.
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Buyer Onboarding
Get information on how to drive company participation and how to make your collaborative commerce program a success.
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SAP Ariba Benchmark Program
SAP Ariba offers customers – both current and prospective – the opportunity to participate in a world-class benchmarking program that can help companies measure and compare source-to-pay performance and solution adoption rates using empirical data.
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