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Swisscom AG

How a telecom on a digital transformation journey can be a trustworthy companion to customers from start to finish

One of the leading telecommunications and IT providers in Switzerland, Swisscom AG supplies digital TV; mobile; Internet; information and communications technology; cloud; and network services for residential and business customers.

The company was looking to adopt a proactive or “self-service” approach to procurement, with the intention to achieve visibility into all aspects of its spend related to suppliers and external labor.

Download this success story to read how Swisscom is using SAP Ariba and SAP Fieldglass solutions to focus on service and quality while achieving a consolidated view of spend across procurement and contingent workforce management.