Lloyds Banking Group: Driving Business Value, Continuity, and Resilience

Executive Overview

As the largest bank and insurer in the United Kingdom, Lloyds Banking Group plc counts on a vast network of global suppliers for everything from technology to office supplies and services. Managing supply chain risk is a top priority for the group’s procurement team. So is enabling optimum contract outcomes, supply chain sustainability, and simple, transparent buying and selling for employees and suppliers. To unify and standardize procurement processes and gain the deep data insight it needs to ensure stable, secure, and compliant supply chains for the bank and its customers, Lloyds embarked on a digital procurement transformation.

Before: Challenges and Opportunities

• Difficulty managing supply chain risk, optimizing spending, and driving value and sustainability
• Disparate procurement processes and systems across the group
• Lack of visibility into the supplier network, limiting the insight needed to make strategic decisions

Why SAP

• SAP Ariba solutions to centralize, standardize, and simplify sourcing, contracts, procurement, payment, and supplier lifecycle and performance management
• Ariba Network to connect buyers with millions of suppliers worldwide, including third-party marketplaces and platforms such as Amazon Business and Mercateo Unite
• Advanced procurement analytics for total supply chain transparency and insight
• Full integration with existing SAP solutions, as well as a strong technology proposition and road map

After: Value-Driven Results

• User-friendly experience and digital workflows that allow users to work from anywhere
• Automatic integration of contract terms, pricing, and discount data into POs, reducing administrative work, increasing visibility for sourcing managers, and ensuring value throughout the contract lifecycle
• Procurement data analytics that will increase spend visibility, thus enabling greater buyer autonomy
• Machine learning that will help optimize catalogs so buyers can find what they need quickly
• Ability to reach and collaborate with more suppliers worldwide for everything from laptops to PPE
• Integrated sourcing, contracting, and e-signature management, making it easier to work with Lloyds
• Total supplier transparency to support supply chain continuity, compliance, security, and sustainability