Benchmarking: The first step to best-in-class

SAP Ariba now offers customers an opportunity to enroll in a world-class benchmarking program, one that more effectively helps participants:

  • Measure and compare solution adoption rates
  • Use empirical data to track performance
  • Identify the best ways to drive cost savings through greater efficiency and effectiveness
  • Build a success plan for improvement, with targets for internal initiatives
  • Quantify the savings achieved through improved performance
  • The best way to assess performance objectively

    The SAP Ariba Benchmark Program helps you assess your performance objectively by assimilating data from the following sources and putting it through a rigorous analytical engine:

    • Pooled transaction data from across Ariba Network, the world’s largest business network
    • Transaction data from your use of the application
    • User-entered survey data


    Combining the SAP Ariba Benchmark Program with SAP’s has created the largest benchmarking database in the world, one that includes more than...

    • 15,000 participants
    • 4,000 companies
    • 60 business process assessments
    • 2,500 KPIs
    • 3,500 best practices

    Taken all together, the resulting analysis provides you with the most objective way to assess your source-to-pay performance.

  • Program features

    The SAP Ariba benchmarking program is unique in the industry and leverages both application and survey data to assess each participating organization’s procurement performance and identify opportunities for improvement.

    Comprehensive Coverage

    Strategic Insights
    Enhanced Analysis
    Report Readability
    Spend analysis
    Supplier performance management
    Strategic sourcing
    Contract management
    Accounts payable
    Working capital

    Comparison between
    SAP Ariba and non-SAP Ariba

    Direct and supply chain

    Indirect and MRO

    Contingent labor & services

    Travel & expense
    Additional strategic KPIs

    Linkage of operational KPIs
    to strategic value drivers

    Price reduction
    Spend compliance
    Process efficiency
    Cash management

    Supplier consolidation

    Commodity summary


    Category insights by industry

    Aggregate program statistics

    Focus on strategic vs. tactical metrics

    Linking best practice maturity
    with KPI performance
    Easy interpretation

    Executive overview

    Customized peer-set comparison

    What’s more, we can now compare your SAP Ariba performance with the performance of other parts of the business that are not leveraging your SAP Ariba solution. For example, if you’re a user of SAP Ariba solutions for strategic sourcing, and you still use another solution for part of your sourcing program, or perform some of your sourcing tasks manually, you can provide us with information about your non-SAP Ariba sourcing activities and we can show you how your performance compares with your peers in that regard.

  • Available reports

    • Aggregate Statistics Report: Provides key performance metrics across all customers and by industry groups for supplier performance management, spend analysis, sourcing, contracts, and procurement for the current reporting cycle.

    • Client-Specific Benchmark Report: Provides key performance metrics for a customer and how they compare against their peers for supplier performance management, spend analysis, sourcing, contracts, and procurement based on the customer's chosen solution(s) and the customers participating in the benchmarking program. These reports are viewable only by the customer and their account manager.

    • Category Insights Report: Provides the top categories being sourced, contracted, or procured across all participating customers and industry groups. For spend analysis we also report top commodities across all participating customers and by industry groups.

    • Trending Report: A year-over-year view of your performance as compared with peers. Assesses performance level, gauges slippages, and visualizes changing patterns to take corrective action. Helps to identify and adopt industry best practices in terms of key metrics.

    • Scorecard: A dashboard which provides a snapshot of a company's key KPI values and helps to immediately identify performance in comparison to peers and top quartile performers.

    Reporting timelines

    • Annual reporting cycle (or as needed)
    • Adoption data is extracted for trailing 12 months from the start of the benchmarking program for the current fiscal year
    • Adoption data is combined with survey data from SAP Value Lifecycle Management (VLM) to create benchmarking report
  • How to enroll

    Register and complete the survey on the SAP Value Lifecycle Manager. The survey will appear after you register. Please click Yes if you agree to our terms and conditions. Only then will you be enrolled in the program.

    The survey can be completed at your convenience. If you need to stop and come back later, be sure to save your entries before closing the survey.

    After you register for the program and agree to the terms and conditions, we be in touch to outline next steps. That will involve gathering two types of information:

    1. SAP Ariba Product Data: If you’re an on-premise customer, we’ll need about two hours of your time to extract the data. If you’re an on-demand customer, we’ll extract it with your consent.
    2. Benchmarking Survey: The survey has questions related to supplier information and performance management; sourcing; procurement; working capital management; and accounts payable. We estimate it will take you from three to five hours to complete the survey.

    We look forward to working with you. If you need more information before enrolling, please e-mail us at

SAP Ariba’s benchmarking program is unparalleled because it incorporates inputs from various sources, unlike other industry benchmarking providers.

Ben Redwine, General Manager, SAP Ariba APJ

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