SAP Ariba Customer Support

Supplier Customer Support

Help with SAP Business Network transactions

E-commerce support for SAP Business Network, formerly known as Ariba Network, is available through the Help Center.

Frequently asked questions, video tutorials, support documentation, and more about the task you’re performing are presented in a concise, easy-to-understand format. Log in to select an SAP Ariba Help Center whenever you need support for:

• Looking for sales leads

• Managing orders and invoices

• Participating in a sourcing event

• Collaborating on contracts

You’ll also find ways to reach network experts and get help directly.

Buyer Customer Support

Help with using SAP Ariba source-to-pay solutions 

• Solution support is primarily available through SAP Ariba Connect. You’ll find documentation, learning resources, and release information. You can also engage with Product Support and discussion forums.

• Deployment services, solution consulting, and management and adoption support are available through the SAP Ariba Services team.

• Virtual and in-person training is offered by SAP Ariba Education and its team of solution experts and instructors.

• You can also work with SAP partners for consulting services, implementation support, app extensions, hosting services, financial solutions, and more.