Here's where you'll find access to the support you need to make the most of your SAP Ariba solutions and SAP Business Network services.
What can we help you with?
Supplier Customer Support
Help with SAP Business Network transactions
E-commerce support for SAP Business Network, formerly known as Ariba Network, is available through the Help Center.
Frequently asked questions, video tutorials, support documentation, and more about the task you’re performing are presented in a concise, easy-to-understand format. Log in to select an SAP Ariba Help Center whenever you need support for:
Looking for sales leads
Managing orders and invoices
Participating in a sourcing event
Collaborating on contracts
You’ll also find ways to reach network experts and get help directly.
Buyer Customer Support
Help with using SAP Ariba source-to-pay solutions
Solution support is primarily available through SAP Ariba Connect. You’ll find documentation, learning resources, and release information. You can also engage with Product Support and discussion forums.
Deployment services, solution consulting, and management and adoption support are available through the SAP Ariba Services team.
Virtual and in-person training is offered by SAP Ariba Education and its team of solution experts and instructors.
You can also work with SAP partners for consulting services, implementation support, app extensions, hosting services, financial solutions, and more.
Buy More Time with SAP Ariba Experts
For optimal support, buy a package of 24 hours time to access SAP Ariba Best Practices Center experts. The SAP Store makes it quick and easy to purchase right now.