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Solutions Overview Supplier Management Strategic Sourcing Solutions Direct Spend Solutions Procurement Financial Supply Chain Platform and Technology Solution Finder

Industries Automotive Banking Chemicals Consumer Products Energy and Natural Resources Insurance Public Sector

Business Needs AP Automation Contract Lifecycle Mgmt Corporate Sustainability E-Invoicing Procure to Pay Source to Pay Spend Management Strategic Sourcing Vendor Management

Customer Success
Stories about SAP customers using SAP Ariba solutions and services to drive real business results for competitive advantage.
Ariba Network

Standard Account for Suppliers Enterprise Account Subscriptions and Pricing Supplier Spotlight

SAP Business Network
SAP Business Network enables you to collaborate with all trading partners in your supply chain, including suppliers, logistics providers, asset operators, and more.
Resources

Library
Explore our collection of analyst reports, webinars, white papers, case studies, datasheets, demos, and more.

Insights
A collection of the latest thought leadership, analyst reports, and white papers for procurement and supply chain professionals.

Solution Demos
Review this collection of short solution demo webinars to see how you can automate and simplify your source-to-pay processes end-to-end.

Events
Connect with industry experts and hone your skills anytime, anywhere during SAP virtual events and webinars.
Support

Customer Success Hub
Access to resources that can help drive adoption, collaboration, and measurable results when using SAP Ariba solutions and SAP Business Network.

Services for Buyers
Before and after deployment, SAP Ariba Services provide support for change management, adoption, connectivity, and much more.

Partner Ecosystem
Join a thriving network and ecosystem of business partners dedicated to sustainable commerce and rising prosperity.
About

SAP Leadership
The Executive Board is the governing body of SAP SE. Subject to the requirements of stock corporation law, the Executive Board is committed to SAP's interests and bound by SAP company policy.

Why SAP Ariba solutions?
Here are four advantages that set SAP Ariba solutions apart from the competition.

News and Press
Press releases, news stories, blogs, articles, and more from SAP and our subject matter experts and partners.

Support

SAP Ariba Customer Support

Here's where you'll find access to the support you need to make the most of your SAP Ariba solutions and SAP Business Network services.

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What can we help you with?

Supplier Customer Support

Help with SAP Business Network transactions

E-commerce support for SAP Business Network, formerly known as Ariba Network, is available through the Help Center.

Frequently asked questions, video tutorials, support documentation, and more about the task you’re performing are presented in a concise, easy-to-understand format. Log in to select an SAP Ariba Help Center whenever you need support for:

Looking for sales leads
Managing orders and invoices
Participating in a sourcing event
Collaborating on contracts

You’ll also find ways to reach network experts and get help directly.

Buyer Customer Support

Help with using SAP Ariba source-to-pay solutions

Solution support is primarily available through SAP Ariba Connect. You’ll find documentation, learning resources, and release information. You can also engage with Product Support and discussion forums.
Deployment services, solution consulting, and management and adoption support are available through the SAP Ariba Services team.
Virtual and in-person training is offered by SAP Ariba Education and its team of solution experts and instructors.
You can also work with SAP partners for consulting services, implementation support, app extensions, hosting services, financial solutions, and more.

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Support

Buy More Time with SAP Ariba Experts

For optimal support, buy a package of 24 hours time to access SAP Ariba Best Practices Center experts. The SAP Store makes it quick and easy to purchase right now.

Visit the SAP Store

woman and man laughing and smiling while working on laptop, image used on SAP Ariba Customer Success support hub

Support

Customer Success Hub

Find links to all these customer support resources, and more, on the SAP Ariba Customer Success Hub.

Visit the Help Center or Connect

SAP Ariba Help Center for Suppliers

Get help with orders, invoices, leads, proposals, and contracts.

Visit Help Center

SAP Ariba Connect for Buyers

Log in to find answers, interact with Product Support, and more.

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