Change Management

The success of your collaborative commerce program depends on supplier participation. Whether or not your suppliers participate depends on the establishment and communication of your Collaborative Commerce Compliance Policy, and the extent to which people in your company are equipped to enforce it.

We’ve put together some messaging templates you can use to inform stakeholders about the launch of your collaborative commerce program and encourage their buy-in.

  • The following messaging templates can help you keep internal stakeholders up to date on the status of your collaborative commerce program.

     

    Purpose

    Timing

    Access

    Inform stakeholders responsible for supplier relationships that new supplier enablement activity is about to begin. Encourage their buy-in and request assistance with the supplier selection process.

    Send as your preliminary wave plan is being finalized and before the initial communication goes out to suppliers.

    Download

    Inform stakeholders responsible for supplier relationships that communications with suppliers are about to begin. Equip stakeholders to articulate the benefits of using SAP Ariba and let them know your internal project team is a resource.

    Send 1-2 days before the initial communication goes out to suppliers.

    Download

     

    For use in the specific situation that programs include an Electronic Invoice Presentment & Payment (EIPP) initiative

    Purpose

    Timing

    Access

    Inform stakeholders responsible for supplier relationships as well as those who process supplier documents (purchase orders and invoices) that new supplier enablement activity is about to begin.Encourage their buy-in and request assistance with planning for new supplier enablement.

    Send after building your preliminary wave plan and before finalizing the list of targeted suppliers.

    Download




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