SAP Ariba Customer Hub

Timely information and resources for buyers and suppliers whose best-run businesses use SAP Ariba solutions and Ariba Network.

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Road Map: SAP Ariba Solutions

Visit the new SAP Road Map Explorer to learn about innovations that may help you plan and implement your digital journey.

SAP Ariba Extensibility Community

Ask questions and find insightful resources to help you take advantage of the powerful capabilities offered by the SAP Ariba Platform.

Supply Chain Disruption

Review this 5-part strategy, including special offers for help with responding to the COVID-19 crisis.

Recovering and reimagining our future. We're here for you.

Respond to supply chain disruption Review SAP Ariba Live virtual experience Review the Supplier Digital Summit

Welcome to the summer edition of the Customer Hub, your quarterly customer magazine.

As the world continues to respond to COVID-19 and works towards recovery, we’re reimagining the future. Be assured, SAP Ariba is here to continue supporting your business with new resources to guide you.

We have extended our special SAP Ariba Discovery offer – with no fees for buyers to post their sourcing needs or for suppliers to respond – through to the end of the year. For additional solution and service offers to help you respond to business disruption during this pandemic, buyers can click here and suppliers can click here.

SAP Ariba is now publishing all road maps in the SAP Road Map Explorer, providing customers with visibility into our solution road map end-to-end and breaking down the silos of individual solutions. You can search across processes, personas, and industries and even narrow your focus to individual product lines.

I invite you to also check out the newly launched SAP Ariba Extensibility community to access blogs, podcasts, videos and other helpful links about the extensibility features and capabilities of the SAP Ariba Platform. You can also direct questions to our solution experts.

On related topics, I think you'll enjoy our new podcast series, The SAP Ariba Platform: Buying, Reimagined. Access the page with your mobile device and download podcasts in which SAP Ariba product managers, solution experts, customers, and partners discuss the features, functionality, use cases, and advantages of the SAP Ariba Platform.

For our supplier customer community, I’m excited to announce the new Supplier Spotlight program. This initiative celebrates suppliers who are taking their business to the next level with Ariba Network. Also, be sure to download the latest version of the SAP Ariba Supplier Mobile App and to subscribe to the Supplier Launchpad video playlist to keep up with the latest helpful videos.

To close, I would like to highlight a few of our remarkable customers and their response to today's global supply chain disruption. Please take a few minutes to watch these inspiring videos:

Al Dahra Finds New Suppliers During Global Pandemic
Connecting NYC with Critical Hospital Beds
ViaQuest: Connecting Healthcare Workers with Needed Protection

I hope you enjoy our summer issue. This Customer Hub is updated quarterly, so be sure to bookmark this page to stay informed about all the resources available to help you buy and sell better.

– Chris Haydon, President, SAP Procurement Solutions

The Loop: Interviews by SAP Ariba’s Chris Haydon

In this series of videos, the president of SAP Procurement Solutions talks with SAP Ariba customers and organizational leaders

Enhancing the customer experience

Philip McDonald is general manager of procurement at Woolworths, a major Australian retailer. He and Chris discuss how the company’s procurement transformation ensures a positive experience for their customers now and in the future.

Watch The Loop

Supplier Collaboration, Productivity, and User Experience

In this episode, the general manager of procurement for Brazil’s Votorantim Cimentos shares the challenges they faced in working with their more than 11,000 suppliers and why they implemented SAP Ariba solutions to solve them.

Watch video

Focusing On the User Experience

Alistair Taylor, Orora Packaging, describes his company's procurement transformation and their commitment to a positive user experience. Listen in as he shares how "...people said, “How quickly can we get rid of the current (system) and replace it with Ariba?” That was a successful outcome for us.”

Take a look

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Tools for successful outcomes

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Virtual Customer Success Days for Buyers

Here’s a great opportunity for you and your fellow SAP Ariba solution users to get to know one another while sharing insights about your business commerce challenges and successes.

Learn more

Supplier Digital Summit

Watch video replays of breakout sessions, expert interviews, and short tutorials to learn about the latest Ariba Network features, best practices, and tips for suppliers.

Register for free

Ariba Network suppliers have many online sessions to choose from

Supplier success sessions

If you’re new to Ariba Network, review these quick tips on demand and register for upcoming webinars featuring live Q&A. Topics include standard accounts, auctions, RFI/RFP, invoicing, and more.

Register today

Best-practice webinars – for buyers

Review these one-hour webinars from the SAP Ariba Best Practice Center for tips and tools that can optimize solution results and boost your productivity.

Start learning

SAP Ariba Education – for buyers

Take a look at the in-depth product training from the SAP Learning Hub, available in virtual classroom, traditional classroom, remotely, and through the cloud.

Get Started

Supplier Launchpad Video Series

Watch this series of videos, designed to help fill supplier customer knowledge gaps in a format that’s short and sweet.

See videos

SAP Ariba Services – for buyers

Work with SAP Ariba Services as your solution implementation partner for help at every stage of your digital transformation journey, from initial set up to ongoing adoption and success.

Learn more

Self-service videos – for buyers

Spend three to five minutes to learn why and how to implement a new feature or best practice that can add even more value to your SAP Ariba solution.

Learn more

Logins and more support

Ariba Network – for buyers

Log in to work with your suppliers on the purchasing process, controlling spending and strengthening your supply chain.

Login

Ariba Network – for suppliers

Collaborate with customers on all shared aspects of business commerce: proposals, contracts, orders, invoices, and payments.

Login

SAP Ariba Connect – for buyers

Your portal for product and release readiness information. Plus, get round-the-clock assistance from response centers across the globe.

Login

SAP Ariba Discovery

Try our free matchmaking service to help buyers find new sources of supply and suppliers find new customers.

Login

Additional support – for buyers

See additional resources for help with things like supplier enablement and change management, or finding a partner to guide your use of SAP Ariba solutions.

Buyer Support

Additional support – for suppliers

Learn more about the Help Center – a primary source of support – as well as resources for getting started or growing your business as an Ariba Network supplier.

Supplier Support

More Resources

Supplier Spotlight

We’re spotlighting our leading Ariba Network suppliers. Share your experience with over 4 million businesses around the world. Submit your story to the Supplier Spotlight today!

Share now

Ariba Network Blog

Peruse this library of blogs for product information, business trends, event information, and professional insights about doing business on Ariba Network.

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