Welcome to your new quarterly customer magazine

SAP Ariba’s global Customer Value Organization is dedicated to helping you, our customers, achieve success. That’s why we’re delighted to place valuable resources at your fingertips with our new SAP Ariba Customer Hub.

Here you will find direct links to helpful customer resources, portals, and support channels. This digital magazine will be updated quarterly to bring you the latest SAP Ariba news insights and resources.

In this issue, I would particularly like to draw your attention to my series of videos called The Loop, in which I interview leaders from customer companies as well as from within SAP Ariba. To optimize your customer experience, we maintain an unwavering focus on constant improvement, and continually gather, analyze, and act upon the feedback we receive. We call this The Loop Process, and that means taking the insights we learn from your input and suggestions and using them to inspire action and improvements to SAP Ariba. You can read more about The Loop Process in our Customer Experience Annual Report. Please take a look at this excerpt for some facts and figures about the feedback we receive from you.

Please bookmark this page and use these resources to support your journey to becoming an intelligent enterprise.

—  Chris Haydon, Senior Vice President, Customer Value Organization, SAP Ariba

The Loop: Interviews by SAP Ariba’s Chris Haydon

In this series of videos, the head of our Customer Value Organization talks with SAP Ariba customers and organizational leaders

Tools for successful outcomes

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Customer Success Days – for buyers

Here’s a great opportunity for you and your fellow SAP Ariba solution users to get to know one another while sharing insights about your business commerce challenges and successes.

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Ariba Network suppliers have many online sessions to choose from

Supplier success sessions

If you’re new to Ariba Network, review these quick tips on demand and register for upcoming webinars featuring live Q&A. Topics include standard accounts, auctions, RFI/RFP, invoicing, and more.

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Best-practice webinars – for buyers

Review these one-hour webinars from the SAP Ariba Best Practice Center for tips and tools that can optimize solution results and boost your productivity.

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Best-practice webinars – for suppliers

Get helpful tips in 30 minutes or less with these on-demand webinars. Learn about integration, account features, organizing multiple accounts, and more.

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SAP Ariba Education – for buyers

Take a look at the in-depth product training from the SAP Learning Hub, available in virtual classroom, traditional classroom, remotely, and through the cloud.

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Supplier Digital Summit

Review more guidance about being an Ariba Network supplier with on-demand content recorded during SAP Ariba Live.

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SAP Ariba Services – for buyers

Work with SAP Ariba Services as your solution implementation partner for help at every stage of your digital transformation journey, from initial set up to ongoing adoption and success.

Services for Buyers

Self-service videos – for buyers

Spend three to five minutes to learn why and how to implement a new feature or best practice that can add even more value to your SAP Ariba solution.

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Ariba Network – for buyers

Log in to work with your suppliers on the purchasing process, controlling spending and strengthening your supply chain.

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Ariba Network – for suppliers

Collaborate with customers on all shared aspects of business commerce: proposals, contracts, orders, invoices, and payments.

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SAP Ariba Connect – for buyers

Your portal for product and release readiness information. Plus, get round-the-clock assistance from response centers across the globe.

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SAP Ariba Discovery

Try our free matchmaking service to help buyers find new sources of supply and suppliers find new customers.

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Additional support – for buyers

See additional resources for help with things like supplier enablement and change management, or finding a partner to guide your use of SAP Ariba solutions.

Buyer Support

Additional support – for suppliers

Learn more about the Help Center – a primary source of support – as well as resources for getting started or growing your business as an Ariba Network supplier.

Supplier Support

More Resources

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Library

Explore our collection of analyst reports, webinars, white papers, case studies, solution briefs, and more.

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Insights

Thought leadership, trending reports, news, and conversation about the things that matter to procurement and supply chain professionals.

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Events

Learn about upcoming webinars and events, including SAP Ariba Live, SAPPHIRE NOW, SAP TechEd, and more.

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