Support

SAP Ariba Supplier Support

The Help Center is your one-stop shop for the support you need to engage with your customers efficiently and effectively on Ariba Network.

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Support is just a click away

The Help Center is available whenever you visit or log in to Ariba Network. Access it via the panel on the right-side of your screen when you first open the Ariba Network page.

Frequently asked questions, video tutorials, support documentation, and more about the task you’re performing are presented in a concise, easy-to-understand format. Choose in-application viewing or click to full-page display for access to additional resources, popular tags, and more. Keep the Help Center in mind whenever you are engaged in:

  • Looking for sales leads
  • Managing orders and invoices
  • Participating in a sourcing event
  • Creating proposals
  • Collaborating on contracts

And if you need it, you’ll find options for reaching SAP Ariba Customer Support and getting support directly from our Ariba Network experts.

Quick Links to Resources

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Getting Started

It's easy, whether your customer has invited you to join or you've signed up on your own.

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Resources to help Ariba Network suppliers get more from their subscriptions
Move Beyond Basics

To get even more out of your Ariba Network account, explore solutions based on your business goals or attend a best-practice webinar for helpful tips and insights.

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Help Center

Accessed within Ariba Network and SAP Ariba Discovery for support with the task at hand. You can also ask other users for help.

Go to Help Center
Supplier Training

For tutorials and demos, visit the supplier login page. First click Help Center in the upper right corner, then Documentation at the bottom of that column. Log in for even more.

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SAP Ariba Customer Hub

Find direct links to our portals and learn about the different support channels for our customers.

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Live Demos and Webinars

Ariba Network suppliers have many online sessions to choose from
Supplier Success Sessions

New to Ariba Network? Register for these webinars and demos with live Q&A. Topics include Ariba Network, registration, light accounts, auctions, RFI/RFP, invoicing, and more.

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SAP Ariba offers easy-access online demos
Best Practice Webinars

Get helpful tips in 30 minutes or less. Attend a monthly best-practice webinar live or watch on demand. Topics include integration, account features, finding new customers, organizing multiple accounts, and more.

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PunchOut for E-Commerce Managers

Register for this live demo to learn how SAP Ariba’s PunchOut solution can benefit your business.

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Creating Electronic Catalogs

Register for a live demo to see how e-catalogs help your customers create error-free purchase orders.

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Integrating with Your Customers Through cXML

Attend a live demo to learn how electronic integration with your customers offers tangible business and technical benefits.

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